Ollie is a modular, multifunctional storage box designed to grow with your child. It starts as a beautifully made base piece and can be extended with add-ons (like a slide, baby gym ears, kitchen helper, rocking base, and more).
FAQ
Quick answers about Ollie, add-ons, shipping, and support. If you can’t find what you need, just message us — we’re happy to help.
What exactly is Ollie? ⌄
What age is Ollie for? ⌄
Ollie is designed for ages 0–12+ depending on the add-on and usage. Always follow the specific age guidance and safety instructions for each module.
Does it come assembled? ⌄
Ollie ships in a compact box and requires simple assembly. It’s designed to be straightforward with clear instructions and minimal tools.
Can I buy add-ons later? ⌄
Yes. The whole concept is that you can extend Ollie over time. Start with the base, then add modules as your child grows.
How do I clean Ollie? ⌄
Wipe with a soft, damp cloth. Avoid aggressive cleaners or soaking the wood. If you have cushions, follow the care label instructions for the fabric.
Where do you ship from and to? ⌄
We ship from the EU. Shipping destinations and rates depend on your location and the current campaign/store settings.
If you’re ordering via a marketplace (e.g., Amazon), shipping is handled by that platform’s delivery network.
Returns and refunds — how does it work? ⌄
Return rules depend on where you purchased (Kickstarter, webshop, Amazon, retail partner). Generally:
- Keep the original packaging if possible.
- Contact support with your order number and photos if something is damaged.
- We’ll guide you through the correct return or replacement process.
Is Ollie safe for babies and toddlers? ⌄
Safety is a core priority. Use Ollie and each add-on as intended, supervise young children, and follow the module-specific guidance (age, max load, and setup). See the Safety page for details.